Customer Portal
The Customer Portal gives your clients a secure, self-service window into their own cylinder account — holdings, deposits, invoices and orders, all online and always current.
Instead of phoning for a balance or disputing a demurrage charge, customers log in to see exactly which cylinders they hold and what they owe, backed by the same live GCT data your team uses.
This transparency reduces support calls, speeds up payments, and turns cylinder accountability into a competitive advantage.
Key benefits
Fewer support calls
Customers self-serve balances and holdings instead of calling your team.
Faster payments
Clear, always-current invoices and statements shorten the payment cycle.
Shared transparency
Customers see the same live holding data you do, reducing disputes.
Better retention
A modern self-service experience differentiates you from competitors.
What's included
- Live view of customer cylinder holdings
- Deposit and outstanding balance visibility
- Online invoices, statements and downloads
- Order and refill request placement
- Cylinder history and test-status lookup
- Secure, role-based customer logins
Frequently asked questions
What can customers see in the portal?
Their current cylinder holdings, deposit and outstanding balances, invoices and statements, order history and cylinder test status.
Does the portal reduce our workload?
Yes — customers self-serve information that would otherwise generate phone calls and emails, freeing your team.
Can customers place orders through it?
Yes, the portal supports order and refill requests that flow directly into GCT.
Is customer data secure?
Yes, each customer logs in to a secure, role-based account that shows only their own information.
Ready to gain full control of every cylinder?
Book a personalized GCT demo and see how leading gas companies eliminate cylinder losses.